Ann Demeulemeester 2000s Mule Heels

Measurements with garment laid flat, taken with item in hand – exact measurements may vary.

All orders will be processed within 2-3 business days.

Standard shipping times

• Germany: 2-3 business days
• EU: 3-5 business days
• Non EU: 5-10 business days

Please note that these delivery times are estimates and may be affected by factors beyond our control, such as customs delays or shipping carrier issues.

For further information please see our shipping policy

EU customers may return their order within 14 days of receipt for a full refund.

Items must be unworn and in their original condition.

Contact us via our contact form with your order number to initiate a return.

For further information please see our refund policy.

Rental Services are only available within the EU. For more information, please fill out our contact form.

Every item we sell is carefully inspected and authenticated by our team. We check each piece for quality, originality, and accuracy, backed by years of experience in second-hand luxury. All flaws and measurements are clearly listed to ensure total transparency.

For more information please see our Authentication page.

For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact US section.